The purpose is to carry out an analysis of user satisfaction with services and general public perception of the results achieved by the Project and the reform:

• to administer all aspects of data gathering, entering, managing, analyzing and presenting in the control survey of public perception and user satisfaction among users of land administration services in the Federation of BiH,
• to administer all aspects of data gathering, entering, analyzing and presenting in the control survey of general public perception of the operation of land administration system and its progress during the reform in FBiH,
• to administer all aspects of the survey, data analysis and presentation of results of the online survey of user satisfaction with web portals of the electronic land registry database (www.e-grunt.ba) and the geoportal of cadastral data (www.katastar.ba) in the Federation of BiH.