In an effort to make online teaching an opportunity to learn and find the best solutions on how to deal with the challenges posed by the pandemic and online teaching in the education system, COI Step by Step and proMENTE social research with the support of Open Society Fund BiH conducted research aimed at examining the attitudes of students, parents and teachers about online teaching. In the research, we focused on the factors that affect the quality and efficiency of online teaching. The aim of the research is to create guidelines for improving online teaching.